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Customer Service

We can be reached via:

  • The "Contact Us" button located in the upper right corner of this page
  • Calling 504-657-8055
  • Writing to jonathanpais@toofairllc.com

Common Topics

Shipping Information

Packages are generally dispatched within 2 business days after receipt of payment and shipped via FedEx with tracking.

  • We offer free shipping to the continental USA on all orders!
  • Most order ship using fast and reliable FedEx Home Delivery.
  • Delivery tracking codes are provided when your order ships.

30 Day Returns

You may return your order within 30 days from the date your order is delivered.

  • For standard returns, the buyer is responsible for return shipping.
  • A restocking fee up to 30% of your order total may be assessed.
  • Order must be received in original condition for a credit to apply.

2 Year Warranty: Parts/Replacements

Damaged or defective orders are covered by our 2 year warranty with no cost to you!

  • Our items are covered by a 2 year warranty on parts.
  • Receive full replacements for defective parts or orders.
  • Free shipping for all replacements means no extra cost!